Home Page     Search  | Shipping costs  | Discounts  | Login | Register  | Basket  USDAUDNZDCHFEURHUFGBPHKDDKKSEKNOKRUBSKKKRWJPYCNYPLN Navigate by manufacturer  Categories  Alessi kitchenware  Coffee Beans and Pods  Coffee Grinder  Cookware set  Electric Kitchenware  Facebook  Giannini Kitchenware  Gift Ideas  Hot water kettle  Italian Design  Made in Treviso  Pasta machines  Professional Appliance  Sonoro Cubo Radio  Steam Cleaner  Stove Top Brewer  Vacuum Packing  Warranty Power search Navigate: [ Start > Warranty ] More layout: ------------------- Table list Warranty Warranty Terms Category: Warranty WARRANTY All of our products come with the full world manufacturer warranty. According to the European Rules (European Union ) all the products come with a 24 months warranty when the client is an individual/private.When the order is placed by a Company/Business name the warranty period is 12 months. Warranty period outside European Union is 12 months. . In case of faulty product you need to get in touch with the our company first. We will give instructions how to manage the problem .The client can be addressed to the local service center (if any ):alternatively we organize the collecting of the machine to be fixed or replaced by our technical service. This depends by the nature of the problem also. Plug The electrical products come with the 2 pins plug (named as Schuko or German type).This plug is used in the most of the European countries ( Germany, Sweden, Denmark, Holland, Spain......). On request it's available the UK 3 pins plug We sell new machines only Pls note that most of the machine we sell are tested at the manufacturers. Due to this testing you could find water residual in the boiler of some machines (espresso machines). Shipment Tracking. Once the shipping is made you will be informed via email with the tracking number.You can check the parcel status at the web site of the courier using that number. Shipment insurance. All shipments are covered by an insurance to cover the possible damages in shipping. Should you notice any damage pls inform the courier immediately and contact our company to open a claim.   Tot.: 0,00 EUR Password reminder Register Testimonials Testimonials 20 May 2009 My New Musso Lussino 4080 ice cream machine is working super. Very satisfied. Food journalist and chef. » Kille Enna DK www.Killeenna.com 10 Feb 2011 Dear Carlo, I have received my pasta machine. Thank you very much for a very good service and product. I am very happ... » Ha Cao 29 Jan 2009 .. I received the Europiccola. Fantastic coffee machine!! Thanks for the quick delivery. Ciao » Marcel Jorissen Denmark 14 Feb 2011 thanks to your kind cooperation, today i received the parts well inclduing portafileter and etc. I would like to say th... » jeongtae kang 20 May 2010 Hello Carlo, I received the machine Isomac Hexagon in very good order, and the machine works excellent! Thank yo... » Maarten Eelsingh 13 Jun 2007 I bought a Gaggia Titanium from your company which I have been thrilled with. It produces fabulous coffee time and time ... » j. sages UK Imperia RMN 220-electric Musso Lussino 4080 Piccolo Expressa Warranty Terms